Service List

3064 Kenneth Street

Santa Clara, CA 95054

To contact us:

Phone: 408-855-8686

Email: info@agsplasma.com

AGS Plasma Systems, Inc.

As most of our users know, AGS Plasma Systems are the most reliable and easy to maintain plasma tools available on the market today. Here is some detailed information about some of our most popular services:

Service Agreements

A quick phone call to our helpful technicians can isolate and even solve most malfunctions right then and there. So, we have tailored an economical support service designed to assist you whenever a problem or a question arises. For a flat rate, you have unlimited access to our staff during business hours (extended hours support is available too) with our "Gold" service.

Features Include:

· Direct phone access

· Quick turn-around

· Generous parts discounts on annual PM services and upgrade kits!

· Huge labor discounts on PM's and emergency services!

Technical Support Plan

By far our most popular option. The annual PM service provides for a service call to your site for a complete tear down and rebuild and recalibration of your plasma system. Recommended at least once per year, some users have found that it may be necessary to increase the frequency of the Major PM to twice per year. However, due to the high reliability of the System 1000/1700 models, this Major PM service is just about the only service you may ever need.

Here is an outline of the tasks performed during a major PM:

· Inspection

· Disassembly, cleaning, and rebuilding chamber & electrodes

· Replacement of seals, viewports, oil, Ion Gauges, lamps, and relays

· Recalibration, tuning & system checkout for peak operating performance

Major PM Service

Fast becoming our most popular bundled program: we combine our technical support plan with a major PM service call for a 12 month service contract.

Included with the PM Service Contract are the following:

· 12 months of Gold Technical Support Services

· One Major Preventive Maintenance Service call

· Huge discounts on any labor during the coverage period

· Valuable discounts on parts and selected upgrade kits

PM Service Contract

Included with the Maintenance Service Contract are the following services designed to give you outstanding confidence in you plasma system for a full year:

· 12 months of Gold Technical Support Services

· One Major Preventive Maintenance Service call

· One 6 month Preventive Maintenance Service call

· Two Quarterly Preventive Maintenance Service calls

· Huge discounts on any labor during the coverage period

· Valuable discounts on parts and selected upgrade kits

Maintenance Service Contract